Privacy Policy

1. Introduction

Welcome to CareQB. We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, how it may be used, and the choices available to you.

By using our website, you acknowledge the practices described in this policy. Please do not use the website if you do not agree with these practices.

2. Information We May Collect

Depending on how you use our website, we may collect the following types of information:

• Contact information: Such as your name, email address, or phone number when you choose to provide it.
• Enquiry details: Information you include in messages or service enquiries.
• Technical information: Such as your browser type, device type, IP address, and general website usage data.
• Usage information: Such as pages visited, interactions with website content, and approximate visit duration, where analytics tools are enabled.

Please only submit information that is necessary for your enquiry. Avoid sending passwords, payment-card details, or other highly sensitive information through general contact forms.

3. How We Use Information

Information may be used to:

• Respond to enquiries and provide customer support.
• Explain our electronics-related products and services.
• Operate, maintain, and improve the website.
• Understand website performance and visitor interactions.
• Protect the website against spam, fraud, misuse, and security threats.
• Meet applicable legal obligations.

4. Cookies and Similar Technologies

Our website or its service providers may use cookies and similar technologies to support essential website functions, remember preferences, measure traffic, or understand advertising performance.

You can manage cookies through your browser settings. Blocking certain cookies may affect how some website features work. If advertising or analytics tools are enabled, additional consent or disclosure requirements may apply depending on your location.

5. Sharing of Information

We do not intend to sell personal information submitted through our website. Information may be shared when reasonably necessary with:

• Website hosting and technical service providers.
• Form, email, analytics, or security service providers that help operate the website.
• Advertising or measurement providers, if those tools are used.
• Legal authorities or other parties when required by law or necessary to protect rights and security.

Service providers should process information according to their applicable agreements and responsibilities.

6. Data Retention

We retain personal information only for as long as reasonably needed for the purpose for which it was collected, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information and the circumstances in which it was provided.

7. Data Security

We take reasonable measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict some processing.

You may also be able to control cookies through your browser or available consent settings. Any request will be handled subject to applicable law, identity-verification requirements where appropriate, and permitted exceptions.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use services operated by other organizations. Those parties may have their own privacy policies and practices. CareQB is not responsible for the privacy practices of external websites, so we encourage you to review their policies before sharing information with them.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children where parental consent or other legal authorization is required. If you believe a child has provided personal information inappropriately, please take steps to contact the website operator through the website's existing contact options so the matter can be reviewed.

11. International Visitors

If you access our website from outside the country where our website or service providers operate, your information may be processed in another country, subject to applicable data-protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal obligations. Updates will be posted on this page, along with a revised “Last Updated” date.

Please review this page periodically to stay informed about our privacy practices.